How to Determine the PIP Available
Step1
Call your insurance agent and tell them you have been involved in an auto accident and that you were injured. A claim will be set up and you will be assigned a claim representative. (Of course, do this as soon as possible. If you're in an ambulance on your way to the hospital, you can wait until you're done with x-rays and the like.)
Step2
Call the claim representative. This person will let you know whether your insurance or another policy will be responsible for the PIP portion of your claim.
Step3
In Maryland, the insurance follows the vehicle. If you were in your own vehicle, the PIP claim will be paid by your insurance company. If you were driving or riding in someone else's vehicle, the PIP will be paid by that person's insurance company. (You'll have to check your state's policies.)
Step4
Once you find out whose insurance will be paying the PIP for your injuries, you need to find out what the limits are on that policy. In Maryland, it will either be $2.5k, $5k, or $10k.
How to Use the PIP Insurance Available
Step1
Now you know what policy will be covering the PIP part of your claim, as well as the limits on that policy for the PIP. The insurance company covering the PIP will want to know what happened. You will have to speak with them and answer questions about the accident. They may take a recorded statement.
Step2
There will be paper work mailed to you that must be filled out. The first is a form called a HIPAA Compliant Authorization, which allows the insurance company to obtain your medical records related to the accident. The second is an Application for Benefits- Economic Loss Protection form. If the PIP is being handled by an insurance company other than your own, you must also furnish a copy of your own auto insurance, showing that you have coverage and didn't waive your PIP.
Step3
Two other forms must be filled out, but not immediately. One is a form for the treating physician, and one is for your HR representative to fill out showing your lost wages.
Step4
Once you get the required paperwork filled out, the claim rep will let you know PIP is activated. You can now begin to submit the medical bills to the insurance company as you receive them. Some places may be willing to send the bills directly to the insurance company if you ask them to.
Step5
Lots of paperwork can be overwhelming...
Don't wait for the paperwork to start treatment. Go ahead to doctor's visits, physical therapy, and whatever else is reequired. However, if you need an MRI or Cat Scan, or psychotherapy for PTSD, you may need upfront authorization from the auto insurance company. Without the authorization, you would have to use your health insurance and then have them reimbursed, which adds extra unnecessary steps.
Step6
Have your physician fill out the physician's form, and submit it to the claim rep.
Step7
Submit the lost wages form filled out by your HR representative at your job. You will only be reimbursed in Maryland and most states for 85% of the lost wages.
Step8
Once you reach the limits available with the PIP, you will be sent a letter of exhaustion. Any remaining medical bills would then need to be sent to your regular health insurance company. No more lost wages can be reimbursed from the PIP (and of course your health insurance won't pay these.)