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Step 1
Begin shopping boarding kennels before you need one. Find out about their reservation policies and other requirements such as health records and dog socialization tests. Ask for a tour.
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Step 2
Ask if the staff receives any training or certifications. Find out what the dog-to-caregiver ratio is for each shift.
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Step 3
Sit in the reception area for a little while during morning check-in or evening check-out on a weekend. There will be problems, as all businesses have an occasional issue, but note the severity of any problems and how the staff handles them.
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Step 4
Ask other people where they have boarded their dogs and what their experiences were with local boarding facilities. If you do not know anyone with boarding experience, go to a local dog park and ask around, as this is a great place to get lots of reviews on pet oriented businesses.
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Step 5
Be sure your dog's health records are up to date. Make a couple of copies for yourself and take your dog's file to the facility. It is advantageous to fill in all the check-in paperwork before arriving so you have the proper time to answer the questions.
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Step 6
Take your dog to the facilities you like and board him for half a day. Find out about social time, rest time and supervision. Ask if cameras for online check-ups are available. Dogs should not be left to stand in cages all day with "potty walks" as the only exercise they get if they are staying for longer than a day or two.
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Step 7
Take your dog for an overnight stay once or twice before you have to board him for a longer period. This will familiarize him with the facility and staff. It will allow you to make an unhurried assessment of the facility's suitability to you and your dog. A little time and money spent ahead of time can save a lot of heartache and possibly more money after the fact if things do not go well.
Comments
grouch said
on 1/26/2008 I agree the ratio of people to dog does play a big factor with the decision. Thanks for the tips.