How to Evaluate a Home Health Care Aid

If you or a loved one qualify for hospice or home health care services, you have been through the medical system and are aware of the levels of health care that are out there. You need to be able to expect the same level of care at home that you receive in a Doctor's office, hospital, or any other health care facility.

Instructions

Difficulty: Moderately Challenging

Things You’ll Need:

• common sense
• a willingness to be extra observant

How to Evaluate a Home Health Care Aid

1. In many states, you have to be a licensed CNA (Certified Nursing Assistant) to be employed by a Hospice or Home Health Care Organization. Be sure to check their credentials. Are they certified in CPR and First Aid? Do they have other skills that pertain to their job?
2. Check references. Talk to their co-workers. Ask their employers, if there is a list of clients who would offer references.
3. Observe their personal habits. Do they arrive on time? Are they dressed professionally? Do they wash their hands often and after completing tasks?
4. Do they know their job? Different organizaions require different tasks. Some offer light housekeeping while others, strictly perform medical tasks.
5. How do they interact with the patient? Are they polite and comassionate? Usually, if a person receives home health care, their condidtion has progressed to a point where they can be at home, but still require some medical attention. They are at home because of the comfort level it offers. Aids should be professional, but relaxed. Do they have a pleasant disposition? Is the client comfortable around the aid? Do they talk and interact with each other. The interaction with each other should be fluid and easy going. A level of trust is required between the parties.

Tips & Warnings

• Don't be afraid to ask for a different care-giver. Sometimes the client and the aid just DO NOT get along.
• Develop a level of trust with the care giver.
• Communicate with each other.
• Always be on the lookout for inaproppriate behaviors.
• Report abuse if it occurs.
• Be aware of local agencies that need to be notified of unlawful activities.

Who Can Help: