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Step 1
Visit the My Juno website (see Resources below).
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Step 2
Provide your "Member ID" and "Password" for the Juno email account you want to change. Click the "Sign In" button beside the "Password" box.
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Step 3
Look for the "Change Password" button or link. You may find the option to change your password on a tab at the top of the page, or you can use the "My Account" tab at the top of the page, depending on the version of Juno you use.
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Step 4
Enter your account name in the box under "Member ID." Don't enter your full email address--just type the name of your account located before the "@" symbol of your email address.
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Step 5
Type in your password again in the box under "Current Password."
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Step 6
Add your new password in the box under "New Password" and in the box under "Confirm Password." Your password can be any combination of lowercase letters and/or numbers 3 to 12 characters long. Use letters and numbers to create a strong password.
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Step 7
Apply your changes by clicking the "Submit Your Request" button at the bottom of the form.
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Step 8
Wait for Juno to process your request. You should get a message saying "Your password has been successfully changed."
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Step 9
Check your Juno email account using your current member identification and the new password to make sure it works properly.








Comments
cathiebeth said
on 8/17/2008 okay, i just received verification from juno that you can NOT change your password online anymore! you must install their software, & change it using their software.
to download their software, go to:
http://www.juno.com/support/start/copy.html
for complete instructions on the only way to change your password now (after you have downloaded their software), go to:
http://www.juno.com/support/faq/jn/how-change-pass.html
good luck!
cathiebeth said
on 8/17/2008 nice instructions. it's a shame juno doesn't let you change your password anymore, they only tell you how to request your current one! see what i mean by going to their "change password" url:
http://account.juno.com/s/changepassword
which redirects you to this url:
http://www.juno.com/contact/password.html