How to Manage Multiple Comcast Email Accounts

Every Comcast customer with an Internet service account can sign up for up to seven free email accounts. Each email account can store a maximum of 250MB of information. You may create email accounts for various members of your family. You can also use multiple email accounts to control the flow of messages sent to you. For example, you may set up a different account for contact with friends, family, business and a general account used when making purchases. Comcast makes it easy to manage all of your Comcast email accounts.

Instructions

Difficulty: Easy

1. Go to the Comcast website and click the "Email" link at the top of the page (see Resources below).
2. Enter your user name and password to gain access to your account.
3. Look for the tiny mailbox icon with the title "Mailbox Manager" and click either one.
4. Find the "add mailbox" button located on the right side of the webpage and click it.
5. Select the option to add an additional Comcast email account by clicking the circle by this option.
6. Type the user name of the other Comcast email account you want to gain access to through this one account.
7. Provide the password for the email account corresponding with the user name you just entered.
8. Add the additional email account you want to manage by clicking the "save" button.
9. Look under "My Mailboxes" on the next webpage to find the newly added email account.
10. Add additional Comcast email accounts you want to manage by accessing this one account instead of accessing each account separately. You should have a list of each account under the "My Mailboxes" title.
11. Send yourself an email from the primary email account to one of the accounts you just added.
12. Open the account you just sent the email to by clicking the name of the account under the "My Mailboxes" title.
13. Delete the message from yourself. If you did not receive the email to the account, you may need to go back and change the user name and/or password to make sure the information is correct.

Tips & Warnings

• Comcast webmail allows you to sort messages by size, subject, date or sender.
• The first account user name and password you received when starting your Internet service with Comcast is your primary account.
• You can use your Comcast webmail to view all of the emails from other email accounts outside of the Comcast accounts. You need to know the mail server information, user names and passwords for all of the accounts.

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