Difficulty: Moderately Challenging
Things You’ll Need:
- Internet
- Better Business Bureau
- Friends and family
- Automobile
Step1
Ask your family or friends for recommendations. People often take their cars to the same shop for years, so a recommendation from a longtime customer would be helpful.
Step2
Check with the local Better Business Bureau to see if the shop in question has a history of consumer complaints.
Step3
Check to see if the mechanics are certified by the National Institute for Automotive Service Excellence. These certifications indicate technicians who have passed comprehensive exams and are probably sufficiently competent to handle the job. These garages generally charge $40 to $50 per hour.
Step4
Check out the shop in person. Look around. If the shop is run by professionals, it should look as though it is run by professionals.
Step5
Get a written estimate. Most reputable shops will do so. If they don't, you could find yourself with a rapidly escalating repair bill.
Step6
Visit a few of the garages and talk with the owner. Ask about the hourly rate charged for vehicle repairs. Inquire if the rate charged for the repairs is a "straight hourly rate" or a "book rate." A straight hourly rate involves the amount of time that it actually takes a mechanic to do a vehicle repair. On the other hand, a book rate involves the customer being charged an amount of time the book specifies a repair should take.
Step7
Get a quote on both the parts and labor prior to having their vehicles repaired. You can check on the cost of parts at retail parts stores such as Auto Zone or Advanced Auto.