How to Be a Good Waiter

Being a good waiter can make someone's restaurant experience much more positive.

For some people, waiting tables is a way to make spare cash in high school or college. For others, it can be a fulfilling, lifelong career. Working in the service industry can be stressful and tiring, but it can also be an exciting way to meet new people and feel like the host of a party with each table of guests you encounter. Being a good waiter can make your job more enjoyable and increase your tips.

Things You'll Need

• Pens
• Writing tablet
• Wine opener
• Sense of humor

Instructions

1. Know the menu. Be aware of any specials or featured menu items. Know the ingredients in the dishes so you can help those with dietary restrictions or answer any questions. Also, try each of the menu items if possible so you can make suggestions to indecisive guests. Ask the chef questions about the dishes. Chefs are proud of their cooking and are typically happy to offer knowledge you can pass on to your guests.

2. Pay attention. No one wants to wait 20 minutes to get their first drink. Be aware of who is seated in your section, and if you are busy when a group sits down, briefly greet the guests and explain that you will be back promptly. Listen carefully to the orders and write them down. Bring food out when it is ready and hot. Anticipate each guest's needs, such as needing another drink or a condiment, before they have to ask you for it.

3. Act friendly and be helpful. Each table of guests will be different. Some may want to engage in long conversations with you, while others may just want to get their food and get out of the restaurant. Pay attention to their demeanor and responses. If they seem uninterested in conversation, be brief but polite.

4. Offer suggestions when necessary. If another waiter's guests need something and ask you for it, be polite and get it for them. You are there to serve people; being rude and unhelpful is not good for you, the restaurant or the guests.

5. Enjoy your work. If you love your job, people will notice that. Have fun interacting with your guests and show enthusiasm for the food and the restaurant. If the guests see you are having fun, they will in turn feed off your energy. A huge part of the dining experience is quality of service. Good wait service improves the customers' dining experience and encourages diners to tip well and return to the restaurant.

Tips & Warnings

• Be organized

• Suggest the things you like

References

• David Alexander Smith: How To Be A Good Waiter; 1995
• Make Better Tips: Guide For Waiters and Waitresses