How to Choose A Medical Transcription Company

Difficulty: Moderately Easy

Instructions

Step 1

Ask the company how long they have been in business. Do not do business with startups.
Step 2

Ask the company how many clients they have and if the company provide references? Call the references to ensure they are legit.
Step 3

Ask the company how they bill their clients. The fairest way to bill is per line, where a line is most commonly defined as 65 characters. Companies billing per minute or page will inherently make money whenever there is silence or if the page does not fill up.
Step 4

Ask the company if they use a web-based system. The benefits of web-based access to patient reports is critical today and companies without this capability should be avoided.
Step 5

Ask the company its standard turn around time. Most good companies can return reports in less than 24 hours and some companies can provide STAT reports in as little as 4 hours.
Step 6

Ask the company how they audit reports. Quality can be an issue if the company does not have several QA checks and good proofreaders.
Step 7

Finally, ask the company to send you the client-services agreement. A good company will not lock you into their service for any period of time.

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