How to Stay Sane Working Holiday Retail

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Working in a retail store during the holidays can be just as stressful as shopping in one during the busy buying season. It's important to stay patient and friendly to make the experience better for your customers and give a good impression to your managers. Here are some tips to help you keep your sanity while working retail during the busy month between Thanksgiving and Christmas.

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Instructions

Difficulty: Moderately Easy

Step1

Arrive at work well rested. It is much easier to stay patient and friendly when you have a full night of sleep under your belt. If attending a holiday party the night before your shift, also keep your alcohol intake to a minimum to avoid negative effects the next morning that may make your mood worse.

Step2

Keep a supply of pain relievers handy to take if necessary during your break. A headache or sore muscles will distract you from your customers and could put you in a stressed or bad mood.

Step3

Take a lot of deep breaths if you find yourself getting stressed. This may help keep you calm.

Step4

Welcome your customer. A friendly smile and a hello can go a long way in keeping your customer happy and in a better mood to shop.

Step5

Help your customer as much as possible. Remember that they may be just as stressed as you are with the crowds and long lines. Going the extra mile may just make their day, and leave a favorable impression with them to return another time.

Step6

Concentrate on your customer. Don't worry about long lines when you're working on the cash register, just focus on one customer at a time. You'll be able to stay focused and move the line more quickly when you're only worrying about one customer.

Tips & Warnings

Put your customer's needs before yours. Helping your customer will put a smile on their face and on yours when you're able to make them happy.
Don't feel overwhelmed. Remember that you're not alone in feeling stressed. Just take it one step at a time.