How to Deal with Difficult People at Work

It can be hard to get up and go to work every day, especially when you know you have to deal with difficult people at work. Is there a way to make coworker relations go more smoothly? By taking a proactive approach to improving your relationship, you may be able to clear up misunderstandings and smooth the way to a better work environment.

Instructions

1. Zoom in on yourself first before you point the finger at the offending coworker. If you look at your relationship objectively, can you see how you might be contributing to the problem? Remember, there's two sides to every story.

2. See the situation in a positive light, as an opportunity to grow professionally.

3. Speak privately with your coworker you when you're both in a calm mood. Again, start with yourself, asking her what you might do to improve your working relationship.

4. Be prepared for the answer, even if it may be something you don't want to hear. Watch your facial expressions and your response so that you don't erode the progress you're making.

5. Listen to her response. Then it will be your turn to make your requests to your difficult co-worker. Phrase your comments carefully and stay professional.

6. Bring in your manager if the talk doesn't go well and you can't work out your differences. Don't expect her to take sides, but approach it in a way that involves compromise for both of you.

Resources

• The Work 911 website approaches difficult coworkers.
• The Lifescript website helps you deal with troublesome coworkers.