How to Understand Japanese Business Culture

Although greatly influenced by the West, there are still many aspects of Japanese business culture that are very different from the ways in which Americans conduct business. An understanding of the business culture is essential to be successful with Japanese businesspeople as it will show your respect and appreciation for their culture.

Instructions

Difficulty: Moderately Easy

1. Remember the Japanese saying, "The nail that sticks up gets hit with the hammer." In Japanese business culture, it's inappropriate to wear anything that might be considered flashy. The Japanese feel that conformity creates a feeling of unity within the company, so wearing anything that makes you stand out could be viewed as offensive by Japanese business standards.
2. Be aware of the pecking order of the meeting participants. In Japanese business culture, the higher your status in a meeting, the closer you should sit to the hosting company's "head honcho." If your status in a meeting is low, don't be surprised or offended if you're served food or beverages after the heads of the meeting. This is the way Japanese companies motivate their employees to work for a higher status or keep the status they have already attained.
3. Resist the urge to break a long silence. The Japanese don't mind sitting in silence during a meeting. They have been known to use this to their advantage when conducting business, as it makes Americans assume that their Japanese counterparts are displeased with them.
4. Use manners excessively. The Japanese are extremely courteous, sometimes to the point where Americans feel like they're overdoing it. However, it's essential that you be as gracious as possible when conducting business with the Japanese.
5. Be conscious of body language and facial expressions. Because the Japanese are so polite, they may think it rude to say "no" to a request that they have no intention of fulfilling. You have to watch for visual cues to decipher their true feelings and aims.