How to Whitelist an Email Sender in Barracuda
The Barracuda Spam Firewall is a popular spam filtering solution. Barracuda uses several algorithms and processes to determine whether emails are spam. Occasionally, it will mark a legitimate message as spam. There are two methods to whitelist email senders so that the firewall will not quarantine future email.
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Instructions
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Whitelist Quarantined Senders
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Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.
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Locate the email from the sender email address that you do not want quarantined in the future. Click on the word "Whitelist," which is in green print to the right of the email title. This will open your list in a web browser.
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3
Click the box to the left of the email that you would like to whitelist. At the top of the page, click "Whitelist." Barracuda will not block or quarantine the sender whose email address appears on the whitelist.
Whitelist Senders and Domains
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Open your web browser. Navigate to your company's Barracuda firewall homepage.
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5
Click on the "Block/Accept" tab.
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Choose "Sender Domain Block/Accept." Enter the domain name you want to whitelist. For example, you can enter aol.com to allow all AOL addresses. You may enter a comment to remind you why you allowed this domain. Click "Add."
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Click your mouse on the "Email Sender Block/Accept" tab. Enter the email address of an individual sender that you want to whitelist, such as "jsmith@aol.com." Include a comment. Click "Add." In the future, Barracuda will not block emails from this sender.
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Tips & Warnings
Whitelisting an entire domain with extreme caution, since spammers can spoof domain names and use fake addresses to send junk mail.
