How to Handle Difficult People

You're going through your day when all of a sudden you run across someone who does their best to get under your skin. What do you do? There are many ways to deal with such people, but here's a simple and proven tactic.

Difficulty: Moderately Challenging

Instructions

Things You'll Need:

• Solid resolve
• Determination
• Inner peace
• Humor
• Fortitude

1. Each day, decide to yourself that no matter what, you will not allow anyone to get under your skin. Realize what affects you and plan how to deal with this in advance.

2. Whenever you encounter a difficult person, ask yourself, "Do I own this problem?" If yes, acknowledge it. If not, move on.

3. Listen carefully to what the person is saying. Many times, there are underlying clues to what is really going on with this person. Try not to respond abruptly or out of anger.

4. Try offering a positive or encouraging solution. Keep a smile on your face. Most of all, don't lose your cool. Your inner peace is what's important to you.

Tips & Warnings

• Be cordial.
• Listen carefully.
• Avoid initial judgments.
• Avoid anger.
• Use encouragement.
• Don't enter a word for word exchange.
• Don't allow personal feelings to rule.
• Don't agree just to end the conflict.
• Never allow confrontation to escalate into violence.