-
Step 1
Place your company name at the top of every web page so your web pages are consistent. You want readers to have your company name in mind at all times. Place your web link buttons down the left or right side of the page so that customers can click to any other web page with ease.
-
Step 2
Design your page so that the information is easy to find. You don't want clients searching for your contact information. Your layout and design should be clear and appealing. Readers will become annoyed if your information is hidden.
-
Step 3
Use a clear crisp font like Arial or Times New Roman. Write your contact information in block format under your company name.
-
Step 4
Include your mailing address, phone number and email address. You can use your web program to write a "Contact Us" email address. Turn the words "Contact Us" into a link. When the reader clicks the link, an email page opens up with the words "Contact Us" in the "To:" box.
-
Step 5
Write different contact phone numbers and email addresses for each department in your company. Include the department name or the name of a particular person. Include departments like customer service or human resources for general concerns.
-
Step 6
Check the contact information regularly. Make sure the links work. Include any personnel changes as needed.
-
Step 7
Direct the reader to your FAQ page for answers to frequently asked questions. Sometimes readers just want answers to questions and a FAQ page can answer their concerns and keep the emails down in quantity.
