How to Get Your Money Back From WLI*RESERVATIONREWARDS 8007327031 CT
If you've noticed a charge around $10 on your credit card statement from a company listed as WLI*RESERVATIONREWARDS 8007327031 CT, or a similar name, you may be a victim of a credit card scam. Reservation Rewards works by popping up when you are shopping online and saying that you are being given a rebate. They mimic the website you are already on, so it can be confusing. Once you click on the popup, they take your credit card information from the company. If this or any other firm charges you for service you never purchased, get your money back.
- Difficulty:
- Moderate
Instructions
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First, total up the amount of money that Reservation Rewards has charged to your credit card. The charge will show up once a month since the time you supposedly "signed up" for their plan.
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Call Reservation Rewards at 1 (800) 732-7031. They are available 8 a.m. to 11 p.m. Mondays through Fridays, Eastern Standard Time, with an "automated voice attendant" available the rest of the time.
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Tell the representative that you never signed up for their service and that you want all of your money back. Tell them the exact amount you expect to be credited to your account. Do not take "no" for an answer. The company requires its employees to give a refund, but it may be difficult to reach this stage of the conversation. Be persistent.
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If Reservation Rewards does not agree to refund you money, contact your bank. Explain to your bank that your account was wrongfully charged and that your account needs to be refunded. Be firm. Let them know that you never authorized any of the charges.
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If the bank refuses, tell them that you will report them to your state's Banking Commission. Rules and terminology varies by state, so you may want to look up this information first.
Ask for Federal Regulation Form E and tell them they must reverse the charge. You can tell them to mail or fax this to you. Ask to talk to the manager of all the branches in the area. If you are not getting results from the representative who answers your call, work your way up the chain of command. -
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When Reservation Rewards or your bank agrees to refund your money, check to make sure you actually get it.
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Tips & Warnings
Do not give up until you have your money back.
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References
Comments
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I just noticed this charge on my visa debit charge card I hadn't checked my account on internet I always used my cell to get my balance I looked back last night ive been charged over 13 12.00 chges andI will call to see if there are further chgs I never shop online and did not buy anything online.
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this also happened to me....can anyone tell me if they got a full refund? they owe me about $250.
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thanks I need to look back at my other statements to see how far back but I think they only got 12 dollars so far!
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I was charged as well since 2009 and didn't know until a $400 charge showed up on my husbands' credit card. It is such a scam. I have to now go through a whole process to get my money back and they are going to have to credit my already closed account and then give me my money back after the bank sends it back.
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I was charged almost $400 before discovering this scam. What is your status on this?
