How To

How to Compare Care Quality at Different Hospitals

Contributor
By Papaya
eHow Contributing Writer
(2 Ratings)

This How To is designed for people trying to choose a hospital for care or for people who just want to see how their local hospital compares against others in their state and the country. I will list simple steps for using the federal database that compares many U.S. hospitals based on how they care for patients with various conditions.

From Quick Guide: Hospital Stays
Difficulty: Moderately Easy
Instructions
  1. Step 1

    Enter in your Web browser the Hospital Compare Web address http://www.hospitalcompare.hhs.gov

  2. Step 2

    Scroll half-way down the page and select a link from the yellow box. You can choose to search for hospitals by name, city, zip code, state and county. For this example, we will use zip code.

  3. Step 3

    Click on the word "zip" and then enter in a zip code and select a distance surrounding the zip code that you wish to search from the drop-down menu. Click the "next step" button.

  4. Step 4

    On the screen, you should see a list of hospitals. You can click on the box next to each name of the hospitals you wish to compare. It will also allow you to select just one hospital. After you check the boxes, scroll down and click the "next step" button.

  5. Step 5

    This menu allows you to choose the conditions you want compared between each hospital, which is where things can get tricky.

    The Hospital Compare site lists four care delivery topics with a plus sign next to each: heart attack, heart failure, pneumonia and surgical care. It requires you to view graphs for each topic individually. For example, you cannot compare how well hospitals offer smoking cessation to heart attack patients with how well hospitals offer smoking cessation to pneumonia patients.

    To choose a condition such as how often hospitals give heart attack patients aspirin, you click on the topic "heart attack" to release its menu. Then you check the box next to the description of the condition. Finally, click "view graphs" at the bottom of the screen.

  6. Step 6

    After looking at the graph you select, scroll down to read the explanation for why this information is important. The site will also list links to additional resources so you can better assess the care delivered by your hospital.

Tips & Warnings
  • Choose to compare fewer hospitals and fewer conditions; when you select too many, the graphs become too confusing! Also, many hospitals have begun posting their own care quality information online. It may be useful to conduct your own Internet search of how your hospital measures up to care quality standards.
  • The federal Hospital Compare Web site has a set of directions that have been called complicated and unhelpful. If my steps are just as confusing, try to navigate through the "Help" link near the top of the page or the "About" tab.

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