How to Report a Rude Store Manager

Friendly sales clerks who greet customers with smiles and "May I help you?" seem a thing of the past. As a customer, I feel as though I'm intruding on the sales person's leisure time. If you feel you're being mistreated by a sales clerk and then approach the manager with no resolve, there is still something else you can do.

Instructions

1. Ask for the manager's name. If she is not wearing a name badge, you will have to ask her name.

2. Describe the manager. If the manager is not willing to give you her name, then write down a detailed description of her face, hair, clothing, approximate age, any unusual features, voice inflections, glasses, and so forth. Write down everything you noticed about her.

3. Note the day, date and time. This is important in case the manager denies what has happened by saying that particular day was her day off.

4. File a complaint with the Better Business Bureau. Be prepared to contact consumer news groups and media consumer reporters-most cities have at least one.

5. Go straight to the top. There may be several steps before you reach the president of the company, but I found quicker results there. It's effective to copy the insulting manager, his or her boss, and those right up to the president of the company.