How to Get a Virtual Call Center Job

A Virtual call center provides customer service through home-based employees. You can make money at home answering phone calls for a company that hires you through a virtual call center employer. If you are disabled or just want a job from home, this may be the perfect solution for you.

Difficulty: Moderate

Instructions

1. Log onto a site that has virtual call center services, such as Alpine Access or Startek (see Resources below).

2. Click on "Careers" to either apply for the company or to see what jobs are available. Fill out all the information the company requires to apply.

3. Make sure you have all the equipment the company requires, such as a landline, a phone, Internet access and a computer.

4. Wait for a response from the company. They will most likely email or call you to set up a phone interview time.

5. Put on your best professional voice when being interviewed over the phone. Some companies require you to apply with a computer-generated "interviewer" so they can see if you have a good phone voice before setting up a real interview with you.

6. Apply for each individual job once you have been approved for the position. Choose from the options given to you by the company. The options will vary by wage and time required to work.

Tips & Warnings

• You must have a landline and cannot use a wireless phone when working for a virtual call center.
• The company you work for will want you to have a fast computer and connection. You must have DSL or cable Internet to apply.

Resources

• Alpine Access website
• Startek Business Process Outsourcing