How to handle a work collegue that yells at you.

Ever had a boss or colleague that loses control and yells at you? How do you handle that? Get mad and say nothing? Get mad and say something inappropriate? Just take it? What if you had a simple and easy response to their behavior? One that skipped getting mad and went straight to the point.

Instructions

Difficulty: Moderate

Things You’ll Need:

• A little gumption.

1. Let them yell. Stand and look them in the eye. Say nothing. Emotionally detach. Just watch them. Continue to say absolutely nothing. Eventually they will realize that you are not speaking or responding and they will start to wind down. It’s extremely important that you continue to stare and say nothing until they become completely silent. Let the silence stretch out a bit to make sure that they have nothing else to say. Then you can do one of two things:
2. Walk away, or say this, “When you raise your voice to me all I hear is your raised voice. I don’t hear your words. If I can’t hear your words I can’t begin to resolve this issue.”
3. At this point look them in the eye again and become silent. If they have nothing to say or once again start yelling...walk away.

Tips & Warnings

• You may need to repeat this procedure several times before the person knows you mean it. But with continued use, it WILL work.