How to Report Bugs in Open Source Projects

One of the advantages of open source projects is the ability to have direct contact with the software developers, allowing you to let them know when you find bugs in the software. In order for bugs to be identified and fixed, users must file bug reports. Bug reports give a direct channel to developers and help them track bugs in their software. Without bug reports, the developers often don't know the bugs exist, and they will never be fixed.

Instructions

Difficulty: Moderately Easy

Identify Bugs in Open Source Projects

1. Identify a bug in the software. If the software crashes, behaves unexpectedly or not as advertised, there is probably a bug in the software. These can be fixed, but the developers have to know about them first.
2. Gather information about the software, such as what version you are using, where you downloaded it and how you installed it. When filing a bug report, include as much information as you can. Developers might need to know any or all of it, and more information makes it easier to fix a problem.
3. Gather information about your computer. The developers will need to know what type of computer you're using as well as the operating system and the specifications, such as the CPU and RAM.
4. Visit the project's website. You can often access bug tracking software on the website, but if there's no such software, you can email all the information to the developer instead.

Compose a Bug Report

5. Describe the bug. Include how you're using the software and for what purpose as well as what happens and why it poses a problem.
6. Give instructions on how to reproduce the bug. Write step-by-step instructions describing how the developer can see the bug for herself. This is often the most important part. Often a user cannot describe the bug but can give instructions on how to find it.
7. Include any other information you think is relevant.
8. File the report with the bug tracking software--or, if the project doesn't have bug tracking software, email it to one or more of the developers.
9. Stay in touch. Developers sometimes need more information or want you to try something to see if it fixes the bug. Stay in touch and be responsive to people asking about the bug.

Tips & Warnings

• Often the developers listed on the websites of open source projects are not the only active developers. If you don't get a response to your report, try emailing it to the open source projects' mailing list.

Who Can Help:

• Find Computer, Electrical and Telephone Services Here. Compare Up to 4 Quotes, Free Service & No Obligation.
• Find Electrical Services Here. Compare Up to 4 Quotes, Free Service & No Obligation.