How to Communicate With Non-English Speakers
Almost 60 million Americans are foreign born, and over 75 million are multicultural. This diversity increases the need to communicate at work and in social settings with those who speak less than fluent English. It's tempting to avoid these situations, however you may miss out on enriching interactions. By following a few simple steps, a native English speaker can enhance communication with a non native English speaker.
Other People Are Reading
Instructions
-
-
1
Listen for recognizable words. A stream of unrecognizable words can be discouraging. A few key words will reveal the content of the message. For example, a non native English speaker may state the name of a soft drink. Don't try to decipher the other words in his message. Instead, assume he desires to obtain the beverage.
-
2
Use simple words and sentences. These are easier for a non native English speaker to follow, particularly those who are just beginning to learn English.
-
-
3
Keep the volume reasonable. Speaking in a loud voice will not improve the comprehension of a non native English speaker with normal hearing.
-
4
Slow the pace. A rapid fire of words is difficult to follow. Enunciate syllables clearly. A Non native English speaker can become embarrassed when pronunciations are exaggerated.
-
5
Rephrase rather than repeat. When a non native English speaker does not understand a message, state it with new words or in a new way.
-
6
Maintain welcoming body language. This is positive for communication. Smile, nod and keep palms visible. Make eye contact without glaring. Stand at a comfortable conversational distance.
-
7
Supplement verbal communication with other methods. Use pictures and point to objects. Write the message. Act out words, particularly verbs, or the entire message.
-
1
Tips & Warnings
Be patient. When interacting with a non native English speaker, plan to spend twice the amount of time you would with a native English speaker.
Don't use idioms. These are usually understood only by a native speaker. For example, only a native English speaker will understand that the idiom "piece of cake" means "easy."
