How to Write a Negative Letter to a Hotel

Often a stay in a hotel is less than desirable. Expressing your issues in writing can be tricky. A negative letter with a hostile tone may be ignored, but a negative letter explaining the situation properly is much more effective. Read on to learn how to write a negative letter to a hotel.

Instructions

1. Allow yourself to cool down and assess the situation. Sometimes words said in haste can come across as being threatening.

2. Determine to whom the letter should be addressed. This will ensure that the letter gets to the right person or department so that the issue can be addressed directly.

3. Begin your letter on a neutral or positive note if possible. This will ease the shock of the reader and he will likely continue reading and won't chalk it up to a rant from a loose cannon.

4. Provide the facts of the situation and don't ramble about issues that are not relevant to the point. Being concise can help strengthen your point of view.

5. Structure your sentences correctly, and offer a solution to the problem. As an outsider, you can offer suggestions that may be helpful in resolving the issue.

Tips & Warnings

• Write a draft of your letter, and read it the next day. You may decide to rewrite it.

• If you had a bad experience at the hotel, the manager would probably want to know so he can correct the problem before other guests are upset.