How to Create a Performance Management Process

Performance management is an enhanced version of a performance appraisal, which improves the employee's performance on an ongoing basis through continuous learning, coaching and reviews. This allows both the organization and the individual to take accountability for their performance with shared responsibilities for improvement. It involves planning, coaching and reviewing of the performance for common goals of the organization and the employee.

Instructions

1. Establish a concrete set of expectations in the planning phase. Determine both the individual and organizational goals and formulate an execution process to meet the objectives. Focus on results to measure the performance.

2. Explain to the department or employee their role in executing the tasks. Mutually agree upon the responsibilities and expectations. Explain the requirement of active participation from the employee for managing and evaluating their performance throughout the process. Review key areas that require extra attention.

3. Communicate with the employee regularly during the coaching phase to evaluate and recognize performance. Provide guidance wherever needed and encouragement for motivation.

4. Identify barriers that require a change in strategies. Mutually determine the corrective measures needed to handle the concerns. Reinforce the discussed objectives and create opportunities for employee development.

5. Request the employee provide a self-evaluation report about their performance and the effectiveness of the organization's coaching process. Encourage suggestions to improve the performance management process. This feedback is essential to emphasize to the employee their responsibility in improving overall performance.

6. Develop a discussion plan based on the self-evaluation report provided by the employee to create an effective review. Compare the performance results of the department or individual against the established results for the performance cycle. Provide the employee with a written copy of the review to identify areas of good performance and areas that need improvement.