How to Get Compensated for a Bad Hotel Stay

A vacation should be a leisurely experience for you and your family. A stay at a hotel is one of the best ways to travel, when that experience is positive. If your experience is less than pleasant, or even downright bad, here are methods to ensure appropriate compensation.

Instructions

1. Document your complaint with the hotel. Include every detail, even names of employees.

2. Determine who is in charge and who the decision-maker will be in order to request compensation for your bad stay at the hotel. Write down their name and phone extension, if they have one.

3. Think about how you'd like to be compensated. It is not unreasonable to ask for part or all of your price that you paid for the hotel room as compensation. An extra night for free or free meal passes are appropriate, as well. Initially, you may not get exactly what you request, but at least you will have a starting place for negotiations.

4. Call the manager of the hotel and explain your concerns. Tell them, in detail, what made your stay intolerable. Use names, if you have them, of hotel staff that provided bad customer service. Explain that you would like to be compensated and elaborate about the compensation terms you prefer. If they do not meet your expectations, get his or her name and proceed to step 5.

5. Call the hotel's corporate office and explain your concerns to them, utilizing your list of complaints. Tell the person you speak to how you want to be compensated. List names, location of the hotel, your room number, the dates of your stay and anything else you'd like to add that adds merit to your complaint.