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Step 1
Go to the T-Mobile website (see Resources) and order a special prepaid phone online.
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Step 2
Visit a T-Mobile store or authorized wireless dealer to purchase phones in-person without a credit card.
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Step 3
To transfer ("port") your existing phone number from another cell phone provider, request the switch when you activate your phone. A new phone handset is necessary.
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Step 4
Activate your phone once it arrives by calling T-Mobile. Purchase your first batch of minutes while activating your phone with T-Mobile, or use Section 2 for other methods.
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Step 1
To quickly refill your minutes, use your phone's "T-Zones" feature to purchase minutes from your phone without talking to anyone. Dial *ADD from your phone to order new minutes. You need a credit or debit card for both functions.
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Step 2
Go to T-Mobile's website (see Resources) to refill your minutes.
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Step 3
Visit a T-Mobile store or authorized dealer to refill your minutes (pay with a credit, debit card, check or cash).
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Step 4
Buy a Refill Card from a variety of retail shops and convenience stores, and redeem online at the T-Mobile website (see Resources).
