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Step 1
Write down your AOL user name and password if you can't remember them. You may need them in the future if you encounter any problems.
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Step 2
Cancel your AOL account and subscription, if you have one. Click on "AOL Help," "AOL Customer Service" or call AOL directly to submit your cancellation.
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Step 3
Choose "Start" and "Control Panel" on your computer. Select "Add/Remove" programs.
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Step 4
Select the version(s) of AOL you want uninstalled. Choose "Change/Remove."
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Step 5
Indicate if you want any of the email or downloaded files that you have saved in your Personal Filing Cabinet or Downloaded Files. If you indicate you wish to keep them, these files will be copied to new Desktop folders.
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Step 6
Follow any additional prompts you receive. If you encounter any problems in this process, search AOL Help or contact AOL Customer Service.














