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Step 1
Evaluate the cost of the wiki engine, if any, compared to the features and support available. Open source wiki tools are free, but require programming proficiency. Licensed wiki tools provide more robust GUIs, but you have to pay for the license to use them.
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Step 2
Research the creator of the wiki engine. Wiki engines created by a team of developers or a company are more sturdy tools and have most likely gone through rigorous testing. Wiki tools created by a single programmer have not gone through many test phases before release and you may run into problems for which support is difficult to find.
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Step 3
Determine the popularity of the wiki engine. A popular wiki engine used by many companies or individuals is a good choice. Visit the wiki engine creator's website and read through the blogs or discussion forums. Search the Internet for unofficial community websites about the wiki engine.
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Step 4
Check out the available support. Wiki engines with a devoted following of users offer discussion boards or a wiki website for users to help each other. Licensed wiki engine home pages also have a "Contact us" or "Support" link for you to use. If you cannot locate any support features for a wiki engine, then you are on your own.
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Step 5
Ask other users about personal experiences with the wiki engine they are using. Find a wiki website with a layout you find appealing and send an email to the site's webmaster. Ask about the engine they are using and if they are happy with it.
