How to Network to Get a Customer Service Job

The best way to find a customer service job is to network. It isn't a guaranteed process, but usually your friends, family and former co-workers and employers can refer job openings for you that they would apply to themselves if they were in that field or in need of a job. You will also be able to cover more ground this way and may find jobs you wouldn't have known existed without the help of others.

Difficulty: Moderately Easy

Instructions

Things You'll Need:

• Good relationship with former employers and co-workers

Ask Friends to Keep a Lookout

1. Tell friends what you are looking for.

2. Ask them to let you know if they see help wanted signs or ads for jobs in the customer service field.

3. Encourage friends to refer you to employers they are familiar with. Even if they are only a regular customer at a store, their referrals will carry some weight. (After all, they will have to deal with you while they are shopping, right?)

4. Check out each referral. Your friends aren't doing the work so that you can pick and choose.

Ask Family to Help Out

5. Discuss with your family your skills and your weaknesses.

6. Enlist your family's help to turn your weaknesses into strengths.

7. Let them know what type of job you are looking for.

8. Request help finding job listings.

9. Talk to your family about referring you to employers they know, work for or shop with.

10. Give a report to your family members after checking out the job.

Talk With Former Employers or Co-workers

11. Visit with former employers and co-workers you still get along with and let them know you are job hunting.

12. Convince them you are worthy of their consideration for open jobs or referrals to colleagues. Be professional.

13. Refrain from name-calling or anger if they refuse to refer you.

14. Get an explanation from employers and co-workers who refuse to help you. Maybe you can change that trait and become more desirable to hire.

Tips & Warnings

• Be appreciative. Buy a card or gift for those who help you. Buy a bigger gift for someone who helps you get a job.
• Remember that even telling you what is wrong or right about your skills, qualifications and attitude is helping you.
• Don't be so picky that no one can help.