Cell phone sales have never slowed down since the first cell phone hit the market years ago. That's why many cell phone carriers are always on the look out for qualified people who wish to become a cell phone sales rep. Find out if this sales career path rings true for you by learning how to become a cell phone sales rep.
Things You'll Need
- High school diploma, if applicable
Brush up on your computer skills. Most cell phone sales reps are required to exercise basic computer skills at the point of sale, to check on inventory for available stock, or to electronically send information about a cell phone number or customer to the customer service department. This means you should be familiar with how to send and receive email and enter information into a data management system.
Get your resume together to apply to become a cell phone sales rep. You should provide your educational background, your current contact information and an employment history, including any previous sales experience.
Be aware that previous sales experience is often not necessary to become a cell phone sales rep. However, what is required is a an outgoing personality, a strong sense of work ethics, the willingness to be a team player, an eagerness to provide excellent customer service and the ability to handle frequent rejection with professionalism.
Make sure you point out other desirable skills when you apply to become a cell phone sales rep, such as being bi-lingual. In fact, being fluent in Spanish in particular is a big plus to most cell phone employers.
Visit your local mall to see if any of the cell phone suppliers there are hiring cell phone sales reps. Since young people make up a large percentage of cell phone sales reps, there is often a frequent turnover when students return to or graduate from school. In addition, the winter season usually means more part-time position availability due to an increase in sales over the holidays.
Expect to receive on-the-job training when you become a cell phone sales rep. This usually means following an experienced sales rep for a period of time to learn how to demonstrate different products, resolve customer service issues and returns, as well as how to sell aftermarket products, such as extended warranties.
Tips & Warnings
- Many cell phone centers recognize that teenagers and young adults often make the best cell phone sales reps simply because they understand and use the technology more than any other market segment. So, if you're still in school, or looking for your first job, cell phone sales might be just right for you.
- A cell phone sales rep often experiences career advancement opportunities if they stay with the same company for a certain length of time.
- Cell phone sales reps typically receive an hourly base rate in addition to commissions made from sales (sometimes referred to as "spiffs").
- Some cell phone sales rep positions are only part-time, while others may be strictly seasonal (such as holiday sales).
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