How to Use Job References
Getting a job sometimes boils down to how good your references are. They are a key component in the hiring process for both employees and employers. Whether you're looking for a position or looking to fill one, it's important to know how to use job references.
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Instructions
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Use Job References as an Employee
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Use job references sparingly. References should not be listed on your resume and should be provided to a potential employer only when requested. Your references have given you permission to provide contact information when you are being seriously considered for a position. Overwhelming them with phone calls may make them think twice about continuing to be a recommendation for you.
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Have a variety of references available. In your portfolio, you should ideally have 3 to 5 people who can speak to your achievements.
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Use people who can speak to different aspects of your life. A client will be able to attest to your skills in regard to meeting deadlines or working to specifications. A supervisor can provide information about your reliability, work ethic and interactions with co-workers. A character reference will be able to talk about your talents outside of the business arena.
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Select your references carefully. Assuming that references always have to be former supervisors significantly limits you. A co-worker or customer may know more about your work. Choosing people who know you well and have a good sense of your strengths will ensure that you have stronger and more positive recommendations.
Use Job References as an Employer
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Consider asking prospective employees to sign a written release form that releases former employers from future claims of discrimination. Many employers have instituted policies that limit information sharing about employees, and some will only confirm dates and length of employment. Using a signed form that specifies what information can be shared, with whom and under what circumstances can help you gain useful information about an applicant.
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Use job references to confirm the information that a potential employee has given you. In addition to confirming his employment with a company, verify other information as well. Knowing that an applicant has given you an inaccurate description of his job duties or didn't tell the whole story about why he left his previous job is invaluable.
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Gain a fuller picture of your applicant. While you can get a sense of someone's knowledge from her resume or ability to think on her feet at an interview, talking to references can expand on your initial impressions. References can give you insight into how an employee's traits and skills operate within a work environment.
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Tips & Warnings
Before using a written release form, ask your legal counsel to verify that it is legally binding.
