How to Understand Different Telemarketing Jobs
When telemarketing is mentioned, people automatically think of their phones ringing at 6:30 in the evening when the family is all sitting down for dinner. However, there are many different types of telemarketing jobs, from business to consumer sales to technical support agents. Telemarketing employees can perform their jobs in a call center or from the comfort of their own homes.
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Instructions
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Realize that the most common telemarketing jobs are outbound--that is, the telemarketing employee calls out to do business. These jobs include business-to-consumer sales, business-to-business sales, political polling campaigns, follow-up calls and even appointment setting.
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Learn that telemarketing jobs in which a client or customer calls the customer service representative are called inbound. These calls can be for specialty event planning, meeting and conference planning, direct response calls from consumers and clients, catalog orders, product recalls, and technical support.
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Know that traditional telemarketing jobs are done in call centers in an office-type setting.
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Understand that telemarketing jobs can be done at home as well as in a call center. Telemarketing jobs done from home are called virtual telemarketing jobs and there are many companies that hire virtual help on the Internet. Someone who wants a virtual telemarketing position needs a computer, land-line phone and Internet access. A telephone headset is also a good idea.
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Tips & Warnings
If you're searching for telemarketing jobs in a call center, you can try the traditional job-search websites such as careerbuilder.com and monster.com.
If you want a virtual telemarketing job, look for the companies that contract out telemarketing services.
When searching work-from-home telemarketing job sites, be wary of companies that ask for fees. They are usually scams.
