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Step 1
Realize that the most common telemarketing jobs are outbound--that is, the telemarketing employee calls out to do business. These jobs include business-to-consumer sales, business-to-business sales, political polling campaigns, follow-up calls and even appointment setting.
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Step 2
Learn that telemarketing jobs in which a client or customer calls the customer service representative are called inbound. These calls can be for specialty event planning, meeting and conference planning, direct response calls from consumers and clients, catalog orders, product recalls, and technical support.
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Step 3
Know that traditional telemarketing jobs are done in call centers in an office-type setting.
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Step 4
Understand that telemarketing jobs can be done at home as well as in a call center. Telemarketing jobs done from home are called virtual telemarketing jobs and there are many companies that hire virtual help on the Internet. Someone who wants a virtual telemarketing position needs a computer, land-line phone and Internet access. A telephone headset is also a good idea.
