How to Transfer a Domain Name to eNom

Transferring a domain name into your eNom account is simple when you follow these step-by-step instructions.

Difficulty: Easy

Instructions

Things You'll Need:

• An eNom account
• Your EPP Key
• A domain name that is more than 60 days old.

1. Login to your eNom account.

2. Navigate to >>DOMAINS>>transfer a domain name.

3. Select method of transfer: Auto-Verification (via email) or Fax.

4. Enter domain(s) in the “Domain name(s) to be transferred into eNom.” Box. Select options as they apply:
   
   1. Registrar Lock: Do not allow these names to be transferred to another registrar. (recommended)
   2. Auto-Renew: Renew the registration of these domain names when they expire. (recommended)
   3. Apply WhoIs Info: Automatically transfer universal WhoIs contact information. (recommended)
   
   Then click the “next” button. Type or paste the EPP key into the “Authorization Key” field and then click the “submit” button twice to fully submit your order.

5. For FAX transfers (once you've submitted the order):
   - Click the “View and print the fax sheet” link. This will generate the fax FOA (form of authorization).
   - Click the “Click here to print this page” link.
   - Fax or email the FOA (form of authorization), along with valid ID to eNom within 30 days.

6. The transfer is then either approved or denied (either via email or fax) by the domain owner.
   
   NOTE: Only the domain’s registrant or administrative contacts can legally approve registrar transfer. The registrant takes precedent over the admin contact for approval.
   
   If the transfer is denied, the process stops here. If the transfer is approved, eNom sends a request for transfer command to the registry - along with the EPP key.

7. If the domain is in “OK” (active) status and the EPP key matches the registry records, the domain goes into “pending transfer” status. The registry then sends a request for transfer to the losing registrar.
   
   
   As per ICANN Transfer Policy, the losing registrar has five days (from this date and time) to release the domain or reject the transfer. Most registrars wait the whole five days to release domains to the registry. Some registrars allow their customers to login to their accounts and manually approve the transfers before the five days is up.

8. The registry then releases the domain to eNom and we update our database to put the domain into the appropriate account.
   
   Please see Tips and Warnings for additional information.

Tips & Warnings

• Important notes regarding transfers: • The domain must be at least 60-days old. Domains that are not yet 60-days old are not transferable between registrars. This is a registry restriction, not a regulation instituted by eNom or any other registrar. • If a domain is transferred between registrars, no transfer of the domain is allowed for 60-days from the date the transfer was complete. This is a restriction implemented due to ICANN's Transfer Policy and can only be bypassed or overridden in case of transfer dispute or legal proceedings. • Domains in “REGISTRAR-LOCK/clientTransferProhibited”, “REGISTRAR-HOLD”, “REGISTRY-HOLD”, “REDEMPTION PERIOD” or “PENDING DELETE” status, are not transferable between registrars. The requirements to transfer a domain from one registrar to another (or between eNom accounts) are as follows: • The registrar lock has been removed as required by TLD, the ISP Tag change has been requested (.uk) or the EPP/authorization key has been obtained. (EPP domains: .org, .info, .biz, .us, .in, .tw and .cn) • Because the listed registrant and/or administrative contacts for the domain are the legal owner/administrator, transfer notifications are sent ONLY to these domain contacts. • Authorization (or EPP) keys/codes are generated by the current registrar and verified through the global registries for validity. If your transfer has failed due to "invalid authorization information", the EPP key submitted is not valid and has been rejected by the registry. • Lock removal, EPP/authorization key and tag change will be accepted and confirmed by the registrant or administrative contact(s) for the domain. We will not remove the registrar lock, nor provide this information to anyone other than the legal owner(s) of the domain(s). • For .com and .net domains being transferred away from eNom, a notification of transfer away is sent to the registrant and administrative contacts for the domain as notification that a transfer request has been made and verified by the gaining registrar. At this time the domain has been moved to “pending transfer” status. Domains transferring away from eNom are automatically released, as per ICANN regulations, five (5) days from the date the domain was sent into “PENDING TRANSFER” status.
• A transfer can be rejected for the following reasons ONLY: i. Evidence of fraud ii. UDRP action iii. Court order by a court of competent jurisdiction iv. Reasonable dispute over the identity of the Registered Name Holder or Administrative Contact v. No payment for previous registration period (including credit card charge-backs) if the domain name is past its expiration date or for previous or current registration periods if the domain name has not yet expired. In all such cases, however, the domain name must be put into "Registrar Hold" status by the Registrar of Record prior to the denial of transfer. vi. Express written objection to the transfer from the Transfer Contact. (e.g. - email, fax, paper document or other processes by which the Transfer Contact has expressly and voluntarily objected through opt-in means) vii. A domain name was already in “lock status” provided that the Registrar provides a readily accessible and reasonable means for the Registered Name Holder to remove the lock status. viii. A domain name is in the first 60 days of an initial registration period. ix. A domain name is within 60 days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original Registrar in cases where both Registrars so agree and/or where a decision in the dispute resolution process so directs). c. Instances when the requested change of Registrar may not be denied include, but are not limited to: i. Nonpayment for a pending or future registration period ii. No response from the Registered Name Holder or Administrative Contact. iii. Domain name in Registrar Lock Status, unless the Registered Name Holder is provided with the reasonable opportunity and ability to unlock the domain name prior to the Transfer Request. iv. Domain name registration period time constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer. v. General payment defaults between Registrar and business partners / affiliates in cases where the Registered Name Holder for the domain in question has paid for the registration. 1. The Registrar of Record has other mechanisms available to collect payment from the Registered Name Holder that are independent from the Transfer process. Hence, in the event of a dispute over payment, the Registrar of Record must not employ transfer processes as a mechanism to secure payment for services from a Registered Name