How to Practice Business Etiquette in New Zealand

When doing business in New Zealand, do not make the mistake of assuming it is just like Australia. Corporate cultural differences between the two countries are distinctive. Here's how to conduct business in New Zealand.

Instructions

1. Dress conservatively in dark colors, both men and women. Remember that the climate of New Zealand, unlike that of Australia, can be cool and rainy. In the summer months (December to February), temperatures range from the mid-70s to the mid-50s and may fluctuate between the mid-50s and mid-30s in the winter (June to August). It is best to bring warm clothes in every season, plus a raincoat or umbrella.

2. Be punctual. This is very important to New Zealanders, even in social situations. If you are invited to dinner by a colleague, what you might see as "fashionably late" they will simply see as rude.

3. Greet with a firm handshake, but if you are male, wait for a woman to extend her hand first. Maintain eye contact, but do not stare intently. Upon meeting, exchange business cards as well as pleasantries about sports or the weather. Keep conversation light and safe, not too involved or personal.

4. Stick to the facts and sell your business, not yourself. Do not use puffery to impress your New Zealand associates, and do not be overly loud and enthusiastic in your presentation. This will probably distract your colleagues and make them see you as a boor.

5. Be open and accepting, and be respectful of everyone. New Zealanders tend to be broad-minded, and any narrow or intolerant attitudes you express will not go over well at all.

Tips & Warnings

• Keep in mind the British influence in customs and terminology. If meeting in the late afternoon or evening, for example, know that "afternoon tea" refers to a light snack around 4:00 p.m., "tea" is the evening meal, between 6:00 and 8:00 p.m., and "supper" is a light late-night meal.

• Do not use the "V" for victory (or peace) sign with your palm toward you. This is an offensive gesture.