How to Practice Business Etiquette in Hong Kong

As globalization increases, so does the need for U.S. businesspeople to understand the culture and etiquette of other countries. This understanding can contribute to the development of positive long-term business relationships. Here's how to behave with business associates in Hong Kong.

Difficulty: Moderately Easy

Instructions

1. Dress conservatively in dark, muted colors. Red is a color of good luck, so it may go far with associates in Hong Kong for men to wear a red tie.

2. Be punctual. Plan for plenty of time to get to your destination, as the streets of Hong Kong can be extremely congested, and if you are late, apologize profusely. In the unlikely event that your associates are late, be gracious.

3. Greet with a handshake and a slight bow. Business cards are important and should be exchanged upon meeting. Have your business card translated into Chinese on the reverse side, and present it Chinese side up. Treat your associates' business cards with interest and respect. Do not fold or write on them or put them in your pocket or wallet.

4. Present a wrapped gift, such as an item from your country, or candy or liquor if visiting a home, to your host. Present your gift with both hands and a slight bow. If you receive a gift, thank the giver and set it aside. Do not open it in the presence of the giver.

5. Be modest and patient in your presentation, and treat your Chinese associates with the utmost respect, especially when answering questions or explaining difficult concepts. Avoiding conflict of any sort or magnitude is essential, as harmony is of the highest importance. If your associates feel you have caused them to lose face, negotiations could be lost.

6. Respect silence. Your associate may sit in contemplation for some time. Do not interrupt.

7. Be patient, as decisions are made slowly. Do not push.

Tips & Warnings

• Make sure any written materials you distribute are printed in simple black and white. Colors hold important meanings, and it is best to avoid inadvertently offending.
• Remember that "yes" may simply mean "I heard you." It is best not to take every affirmative answer at face value.
• Do not refuse tea if it is offered, and always participate in a toast if one is given. Declining either can be highly offensive.

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