How to Approach Someone Who Sold You a Lemon
If you've purchased a new car with manufacturing defects or a used car with known problems that are hidden from you at the time of sale, you may have a lemon. Luckily, there are Lemon Laws to protect you. Find out how to approach the seller of the car if you've bought a lemon.
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Instructions
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Have all your documentation in order, including the bill of sale and any paperwork from mechanics who've looked at or worked on your vehicle.
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Understand that all new cars come with a warranty from the manufacturer. If you have a new car, be sure to get the car serviced under the terms of the warranty.
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Register a complaint with the Better Business Bureau (see Resources below). They can mediate and arbitrate claims.
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Write a letter to the manufacturer, dealer or private party. Explain what you are looking for (e.g., financial reimbursement or nullification of sale). Ask the other party to respond within 30 days.
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Hire a "lemon lawyer" to take further action if the letter does not do the job. The Better Business Bureau can refer you to a lemon lawyer in your state.
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Tips & Warnings
Lemon Laws don't apply when you buy a vehicle advertised "as is." This means that the buyer accepts the car in the condition it is in, regardless of defects.
