How to find and choose a dog pooper scooper service company

This purpose of this article is to help home owners find and choose a pooper scooper service company by providing them with a list of thoughtful questions to ask when investigating which dog poop removal company to use. The advice comes from Susan and Jacob D’Aniello, co-founders of DoodyCalls dog poop removal service. DoodyCalls was the first dog poop removal service company to offer franchises and has locations across the U.S. DoodyCalls’ pooper scooper service makes pet owner’s happier, the environment cleaner and the world a better place. To learn more about DoodyCalls, please visit: http://www.doodycalls.com

Instructions

Difficulty: Easy

Things You’ll Need:

• Phone
• A yard with dog poop!

1. Ask your veterinarian, pet groomer, doggy day care, or pet sitter for references.
2. Visit http://www.apaws.org. aPaws stands for the Association of Professional Animal Waste Specialists. APaws is the only trade organization dedicated to the pooper scooper industry. All members must adhere to a strict code of conduct. Make sure your scooper is a member! On their website they have a directory of pooper scoopers in each state.
3. Ask how long they have provided service to your community.
   
   Ask if they carry liability and workers compensation insurance. You want to be protected just in case your technician gets hurt while on your property.
   
   Ask if they hire employees or independent contractors. Companies generally have more control over employees than independent contractors. Consequently, pooper scooper companies that use employees instead of independent contractors to scoop the poop may provide a more consistent service.
   
   What is their policy if waste is missed? Do they back their service with a 100% satisfaction guarantee? When will the yard be re-cleaned if the job is unsatisfactory? Will there still be a charge?
   
   Do they work all year round? What is their snow policy?
   
   What is their rain policy?
   
   What is their vacation policy?
   
   Do they remove the waste or bag it and leave it with you?
   
   Do they disinfect their tools between each yard? This is VERY important because parasites and other harmful organisms can be spread through dog waste.
   
   Will they clean with your dogs outside?
   
   Do they offer prepayment discounts? At DoodyCalls, we offer a 15% discount for one year prepayment.
   
   Do they offer additional treatments such as deck deodorizing?
   
   What are their scooping hours of operation?
   
   Do they clean on the weekends?
   
   What are their office hours of operation?
   
   Do their employees carry GPS tracking units?
   
   Do they conduct background checks on their employees?
   
   Do their employees receive bite prevention training?
4. Ask for references. Any good company will provide references upon request.

Tips & Warnings

• Working with a pooper scooper franchise may provide you with a higher quality and predictable service because franchise owners must adhere to policies set forth in their operations manual. These policies generally require that: owners must carry insurance, drive well marked and clean vehicles, operate during normal hours of operation, disinfect their tools between each yard and operate with a high level of integrity. Franchise owners also receive customer service training and are committed to your happiness. They understand that their actions reflect not only on them - but on the entire brand.
• Make sure the company you choose cleans their tools between each yard. Dirty tools are not only gross!! but may harm your family's health.