How to Practice Business Etiquette in Japan
Trying to close the deal with a Japanese company? Read these steps to prepare yourself for what to expect while doing business in Japan.
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Instructions
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Wear good business clothing. The Japanese are impressed by fine attire, and casual clothes are never acceptable in a business setting. Shoes should be easy to slip on and off.
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Wear low heels if you are a female, especially if you are tall, to avoid towering over Japanese males. Women also should not wear pants in a business setting, as it is considered offensive.
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Greet with a bow, following the lead of your Japanese colleague. Bow as low as the bow you receive. Some Japanese may shake hands, but remember that to them, a strong handshake is not an indicator of individual strength or character. Business cards should be presented after the bow or greeting.
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Present business cards, or "meishi," before beginning business. Present your card with both hands, Japanese language side up if applicable, and treat any cards received with utmost respect. Do not fold or write on the card or put it in your pocket or wallet. Examine the card carefully upon receipt, indicating an interest in its presenter.
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Present a wrapped gift to your Japanese associate. Present it with both hands, bowing slightly. Expect it to be refused once, and politely insist that it be accepted. Make sure, however, that you tell the recipient that you have a gift for them before presenting it. If you are presented a gift, politely refuse it once before accepting, and do not open the gift in the presence of its giver.
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Keep in mind that the Japanese prefer not to say the word "no." If in the course of discussion or negotiation, a "yes" for your Japanese colleague seems to, in fact, mean "no," take it as such.
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Tips & Warnings
Do your research before selecting a gift. Remember that symbolism is important in the Japanese culture, and it is best not to inadvertently offend. Gifts of food and liquor are generally safe and acceptable.
Don't use lots of hand gestures, point, or use the "OK" sign (which in Japan means money). The Japanese do not talk with their hands, and pointing is considered rude.
