How to Practice Business Etiquette in Indonesia

When doing business overseas there are tons of things to think about. What you can and cannot do all varies depending on where you're going. Here's some tips for being respectful while doing business in Indonesia.

Instructions

1. Wear a jacket and tie, for men, or a business suit with hosiery, for women, until you are certain of the appropriate dress of the office. If it is more casual, you may dress down thereafter, taking a cue from Indonesian associates. Women should keep upper arms covered, skirts should hit below the knee and hosiery should be worn with skirts or dresses. Women should also wear muted or dark colors. Shorts are never acceptable for women or men.

2. Arrive on time for meetings, but expect Indonesian associates to arrive late. Do not comment on the lateness of your associates.

3. Greet with a handshake for men. A man, however, should not extend his hand to an Indonesia woman. Wait for her cue. If she extends her hand, a handshake is appropriate. This works in reverse for American women. Do not extend your hand to an Indonesian man, but shake if a hand is offered.

4. Present business cards to each of your Indonesian associates before beginning business. Treat any cards received with utmost respect. Do not fold or write on the card or put it in your pocket or wallet. Examine the card carefully upon receipt, showing interest in its presenter.

5. Give a small gift upon meeting. If you are presented with a gift, do not open it in the presence of its giver.

6. Be polite, and keep in mind that, due to the importance of politeness in the culture, you are unlikely to receive an outright "no" to any question or proposition. Pay attention to body language and facial expressions to glean real meaning, and remember that "Yes, but..." most certainly means "no."

Tips & Warnings

• Do your research before selecting a gift. Remember that symbolism is important in this culture, and it is best not to inadvertently offend.

• Don't yell or speak loudly, either in happiness or anger, and do not express anger in public.