How to Practice Business Etiquette in France

Are the French really as rude and prude as the rumors claim? Of course not, and nobody will know the answer to that question better than you after doing business with them. A good rule of thumb is to treat people the way you want to be treated, and this is no exception. Here are some helpful pointers to get you on the right track.

Difficulty: Moderately Easy

Instructions

1. Learn some French, at least some commonly used phrases, before your trip, and use it as appropriate. Though most business people will speak English and will not expect you to conduct business entirely in French if they see you are not fluent, it will go a long way toward good relations to show that you are at least making an effort.

2. Dress business conservative in stylish clothing. To the French, dress indicates social status or level of success. Though France is widely considered the style capital of the world, business dress for women should be simple and elegant, not flashy.

3. Be polite but not overly friendly upon first meeting French associates. A "fast friends" attitude will be met with suspicion. A brief handshake is expected upon meeting and parting.

4. Maintain eye contact, and be aware that eye contact from your French associates may be more frequent and intense than you are used to. Do not be intimidated.

5. Be patient during negotiations. It is common in this situation for the French to interrupt or completely change the course of the discussion mid way. Your associates are also likely to be very direct and probing, engaging you in lively discussion and debate. Do not be rattled or defensive, as this is simply the natural course that will bring them to a decision about you and your business.

6. Be prepared to have to schedule another meeting or simply wait for a final decision. Business hierarchy is very important, and only top executives can make final, important decisions. You will likely meet with intermediaries and be required to wait some time for closure of a deal, as every detail will be closely scrutinized before a decision is made.

Tips & Warnings

• Use hand gestures sparingly, preferably not at all, to avoid inadvertently offending. For example, snapping your fingers or beckoning someone with your index finger are considered offensive.
• Be aware of the volume of your voice. Do not speak or laugh too loudly.