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Step 1
Understand the three types of product defects: an aspect of its basic design compromises the product's safe use; it has a manufacturing defect; or it has a marketing defect, that is, it has been misrepresented in the way it is sold.
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Step 2
Determine whether the product you purchased was truly defective.
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Step 3
If you feel you have grounds for a case, contact an attorney with experience in product liability law. Find an attorney via the National Association of Consumer Advocates (see Resources below). Product liability laws' differ markedly from those found in ordinary injury law. They favor the rights of the injured party when it comes to recovering damages.
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Step 4
Compile evidence. This includes correspondence with the retailer or product manufacturer, proof of purchase, medical bills if you've suffered injury, and, of course, the defective product.
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Step 5
Visit the U.S. Product Safety Commission to learn more about product safety standards (see Resources below).












