By
eHow Electronics Editor
Difficulty: Moderately Easy
Things You’ll Need:
- Soft cloth with soap
- Disc refinisher
Step1
Make sure that the problem isn’t as simple as a dirty disc. Even a piece of hair or some dust can make a CD or DVD unreadable. Clean the disc with a soft cloth to remove any debris that could be causing the disc to fail.
Step2
Examine the disc visually. See if you can identify the scratch or scuff that needs to be fixed. If the scratch is one that goes up and down from the center of the disc toward the rim, it can probably be fixed. Scratches that run along the disc itself are much more damaging and difficult to repair.
Step3
Clean the disc using toothpaste. Many people have done this and it does work. The idea is to get some of the excess plastic out of the way to make the scratches less severe. Be careful that you don't damage the disc more! Toothpaste can be abrasive.
Step4
Consider borrowing or purchasing a CD refinisher if the problem continues. Disc repairers like Disc Doctor can do wonders for scratched DVDs. Follow the instructions for the disc refinisher that you choose to repair the scratches. You may need to use the refinisher more than once.
Step5
Try waxing the disc when all else fails. Vaseline works nicely, but it's a temporary solution. Go to a computer and make a copy of the disc if you use this method to get it working again.