How to Cancel Your Trails.com Account

Trails.com offers first-time users a free 14-day trial membership to its extensive database of North American trail networks. If you wish to cancel your Trails.com account after the free trial period, the credit card you used to sign up for your account will not be billed.

Instructions

Difficulty: Easy

Things You’ll Need:

• Trails.com subscription
• Computer with Internet access

Cancel Your Trails.com Membership

1. Head to the Trails.com homepage (see Resources below) and sign in using your email address and password.
2. Find the 'My Account' link and click on it. You will be taken to an Account Options page displaying your name as you entered it when you signed up.
3. Scroll down until you locate the Account Options heading.
4. Click on the 'End My Free Trial' link. This will redirect you to a page that allows you to cancel your Trails.com account.
5. Answer the question you'll see on the ensuing page, which asks: 'Are you sure you'd like to end your free trial?' Click the link for 'Yes, Continue On To Next Step...' to cancel your account. You can click on the 'No' option if you've changed your mind.
6. Consider signing up for the Trails.com Lite Account. It allows users a host of useful features for a manageable annual fee. Click the 'Yes, Please Change My Subscription' button if you want to do this.
7. Enter any feedback you wish to offer Trails.com in the field provided. User comments help the Trails.com staff improve the Web site for future visitors.
8. Click 'No, Please End My Free Trial' when you're done. You will be redirected to a page that confirms your Trails.com account has been cancelled.
9. Return to Trails.com at any time to browse the site as a visitor.

Tips & Warnings

• Head to Trails.com's help pages (see Resources below) for answers to questions about your membership if you come across something you don't understand.
• Know that your credit card will be billed automatically unless you take steps to cancel your account before the 14-day trial period ends.
• Ensure the privacy of your Trails.com account by logging off at the end of every session.
• Exercise the utmost caution when using your credit card for online transactions. Make sure you clear your Web browser's history and cache after entering your credit card number. Consult your browser's 'Help' menu if you're unsure exactly how to do this.