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Step 1
Employ “open” body language. Face people with your arms uncrossed, make eye contact and smile sincerely. Lean forward to indicate interest and attentiveness when others speak.
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Step 2
Take up less space. I’m not suggesting you slouch, just speak a little more quietly, gesture a little less, make your eye contact with each person closer to 3 seconds than 5.
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Step 3
Use fluid gestures. One that works well in public speaking is to reach towards the listener and then pull back swiftly. This subtly brings them into what you’re saying.
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Step 4
Use fluid facial expressions. Try to avoid quick transitions from one expression to another.
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Step 5
Use a wide range of vocal expression. This makes you emotionally accessible and shows your humanity.
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Step 6
Elicit response verbally and non-verbally. Ask questions. Notice and respond to your listeners' expressions. Try to get them to nod to you when you’re looking at them.
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Step 7
Use appropriate colloquialisms. This will work best if you know your audience. Use an appropriately professional version of the local vocabulary.










Comments
BarryWaite said
on 10/12/2007 Bravo...excellent article. I work with personalities and I appreciate what you created...it adds to the work that I'm doing.