How to Troubleshoot Bluetooth Problems on an HP iPAQ

HP iPAQ's are becoming more capable, more complex and more connected. They have more features than ever and can sync up with other phones, your computer and a variety of other devices using features like Bluetooth. Follow these steps to learn how to troubleshoot Bluetooth problems on an HP iPAQ.

Difficulty: Moderately Easy

Instructions

Things You'll Need:

• owner's manual
• HP iPAQ

1. Check for the latest version of a Bluetooth patch from HP. HP will periodically update patches and software for the iPAQ to fix or alter the way it interacts with Bluetooth technology.

2. Check the Bluetooth status of each device you’re using. For Bluetooth to be functional, you have to have it in the "on" position on both your iPAQ and whatever device the iPAQ is communicating with.

3. Call the HP support line if you have in-depth troubles, or visit their website.

4. Read the owner's manual for your HP iPAQ handheld device. Often you can refine your knowledge of Bluetooth by understanding the way it works with your HP iPAQ.

5. Perform a soft-reset on your device. This may clear up any problems caused by running too many applications at once.

6. Be sure your batteries are charged and all wires are plugged in properly.

7. Use the help feature on your computer and on your HP iPAQ. Search each for the Bluetooth section for ideas about what might be hampering your configuration.

Tips & Warnings

• Bluetooth technology has an effective range. Make sure you’re close enough to the device you’re attempting to communicate with.
• Check to make sure the device you’re using is compatible with HP iPAQ Bluetooth. Some devices with Bluetooth cannot communicate with HP iPAQ's regardless of your troubleshooting (most notably the 6000 series of Nokia cellular phones).
• Don’t assume it’s the same as other handheld or Bluetooth systems you’ve used. Read the instruction manual and familiarize yourself with the HP Bluetooth system.