How to Determine if a Palm Tungsten E2 Needs Servicing

A Palm Tungsten E2 is a great device for anybody who needs to keep their information with them. For a person on the go, Palm Tungsten E2s provide constant connections and access to their important business or personal information. But with the sensitive and highly intricate nature of your Palm Tungsten E2, it is also easy for them to malfunction. It is helpful to know your device nuances so you know how to determine if a Palm Tungsten E2 needs servicing. Follow these steps to determine if a Palm Tungsten E2 needs servicing.

Difficulty: Moderately Easy

Instructions

Things You'll Need:

• Internet access
• Instruction manual
• Palm Tungsten E2
• Computer

1. Sync your Palm Tungsten E2 with you personal computer. When you think your Palm device might need servicing, you will want to put any new information onto your computer to ensure you do not lose it.

2. Figure out exactly why you suspect your device might need servicing. For instance, is it running slowly? Does it constantly freeze?

3. Consult the Palm Tungsten E2's troubleshooting tips near the back of the manual.

4. Match the problem you are experiencing with the troubleshooting heading. It should describe solutions to the problem.

5. Visit the Palm Tungsten E2 manufacturer's website if the instruction manual does not address your difficulty. Often, there are forums and discussion boards where experts answer questions related to your malfunction.

6. Call the manufacturer if none of these options provide a solution to your problem. You can find an 800 number either in your instruction manual or on their website.

7. Describe the problem to the technician. They will tell you the best option to fix your Palm device.

8. Follow the technician's advice carefully to keep your warranty in effect.

Tips & Warnings

• Check your warranty information to see if your Palm Tungsten E2 is still covered under the manufacturer's warranty. If it is, many times you can send it to the manufacturer for free repairs or they can direct you to one of their approved repair facilities.
• Turn your Palm Tungsten E2 off and then back on. Many times this will recalibrate it or solve the problems that you are experiencing.
• Do not attempt to fix the problem yourself by opening the device in any way. This typically voids any warranty. It might also create more serious problems for your device.