How to Troubleshoot an Epson Color Printer

If your Epson color printer isn't printing properly, learn how to fix the problem. Here are some tips on how to troubleshoot your printer.

Things You'll Need

• Owner's manual
• Epson color printer

Instructions

1. Check all the cords to make sure they are connected properly. Make sure there is paper in the printer.

2. Have a friend look at the printer. Is there something you might be missing? Even the most trained eye misses something every now and then.

3. Pinpoint the problem area. Are you having problems with the ink or paper supply? There is a different course of action for each problem area.

4. Find the troubleshooting section of your owner's manual. You should be able to find step-by-step instructions on how to diagnose and fix common problems.

5. Go to Epson's website. There are online instructions that can help you with most problems.

6. Call customer service. They will be able to guide you through detailed instructions to get your printer back on track. If you need parts or you need to send the printer to be repaired, they can assist you.

Tips & Warnings

• Check the paper supply line. Remove any paper that may be blocking the track. Make sure that the paper in the load tray is crisp. Folds and wrinkles can cause paper jams.

• Turn the printer off and then back on. Sometimes this fixes the problem.

• If you call customer service, be ready to wait on hold.