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How to Clear a Paper Jam in an All-in-One Printer

Contributor
By eHow Contributing Writer
(5 Ratings)

Even the best all-in-one printer has the occasional paper jam. You should be familiar with the clearing process before a jam stops you in your tracks. Most jams are caused when the paper negotiates the turns and rollers inside the machine. Check these places first when the paper jam light starts blinking. Follow these steps to make clearing a paper jam easier.

Difficulty: Moderately Easy
Instructions

Things You'll Need:

  • Nasty paper jam
  • All-in-one printer
  1. Step 1

    Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands on the metal tools inside the chassis.

  2. Step 2

    Pin down the exact location of the jam. The three hot spots for a jam are before a sheet completely leaves the paper tray, between the feed tray and the print carriage or between the print carriage and the output tray.

  3. Step 3

    Take off the front paper tray. If the sheet jammed around here, you should be able to see most of the paper.

  4. Step 4

    Pull on the sheet with both hands and steady pressure. Don't tug too quickly. You might rip the paper, leaving a chunk of it deeper in the machine.

  5. Step 5

    Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.

  6. Step 6

    Use the carriage access door to get at a jam further inside. You may need to move the print carriage out of your way to get at the jam.

  7. Step 7

    Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Tips & Warnings
  • Avoid using different sizes and kinds of paper while printing. Save different paper types for a separate print batch.
  • Correctly load paper into the feeder tray to reduce the chance of jams in the future. You can find instructions in your all-in-one printer’s manual.
  • Allow the printer to reset itself automatically after clearing a paper jam before further use.
  • Reaching inside an all-in-one printer while it is turned on is a good way to get shocked. Turn off the printer and allow the residual charge to dissipate before you put your hands inside it.

Comments  

vtt77 said

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on 12/6/2009 how do i open back of epson workforce 600 printer to get a tiny piece of paper out that is jamming the printer?

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