Things You'll Need:
- DVD burner
- Discs to burn
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Step 1
Determine the DVD format. Remember, DVD burners do not support discs for which they are not designed.
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Step 2
Check the surface of the disc. See if the surface is dirty or shows scratches. A dirty surface can be cleaned with a soft cloth. If the disc is scratched, try another disc.
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Step 3
Give a second try after rebooting your computer. Sometimes rebooting can resolve minor problems.
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Step 4
Ensure that "DMA" is enabled on your "IDE" channels in the "Windows Device" manager. DMA stands for Direct Memory Access, a feature that allows certain hardware subsystems within the computer to access system memory so that they may read and/or write independently of the CPU.
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Step 5
Uninstall any packet writing software installed on your PC. Some examples of common packet writing software are InCD by Ahead, DirectCD by Roxio and DLA by Sonic.
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Step 6
Verify that your hard drive has enough empty space. While burning a DVD, your hard drive temporarily sets aside the amount of space equivalent to the data being burned on the disc. If there is not enough space, identify unused or negligible files and delete them from the drive.
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Step 7
Defragment your hard drive. A fragmented hard drive can create issues during the DVD burning process.
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Step 8
Confirm that all connections are secured. Check the cables, particularly when you are making use of an external DVD burner.
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Step 9
Read the instruction manual for your burner. Common problems are caused by defective disc surfaces or lack of space on the drive. Also, a defect in the DVD burner may be the root of the problem.
