Things You'll Need:
- computer
- telephone
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Step 1
Consult an attorney. Ask your attorney about your rights under the Fair Debt Collection Practices Act (FDCPA). Be sure to obtain a copy of this act.
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Step 2
Contact the lending institution. If they are still in business, explain the situation and ask for copies of cancelled checks.
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Step 3
Contact an organization such as a bank, credit union or a federal reserve that specifically handles this situation.
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Step 4
Gather any proof of payments. Look for letters from lenders. Gather your past tax returns. Contact the school you graduated from to see if they can verify your loan standing.
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Step 5
Contact the Department of Education or other creditor directly, and provide them with this information.
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Step 6
If the creditor continues to harass you, send them a letter clearly stating that the debt has previously been paid. Your letter should demand they remove your account and personal information from their records; firmly state your expectation to not hear from them again; and warn them that you will consider any further contact as being in violation of the FDCPA.
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Step 7
If the creditor continues to threaten a garnishment action, immediately report them to the State Attorney General and the Federal Trade Commission. You should also retain an attorney and pursue legal action against the creditor.









