Things You'll Need:
- Mission statement
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Step 1
Find out, if you're new to the organization, what the sensitive issues are by asking tough questions or even conducting a formal survey or focus group. For example, if your organization caters to the elderly and your delicate issue is Alzheimer's, find out if it's acceptable or not to mention the word frequently in your publications.
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Step 2
Learn about the subject you are dealing with and make sure that you know statistics, recent studies, cures, fatality rates and any other important information that will allow you to speak intelligently about your delicate issue. Have a fact sheet ready and don't leave anything to chance.
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Step 3
Put your research into writing with insightful informational pieces on the subject. This is invaluable in a crisis, when you might have a hundred other things to do and can't stop to talk to the press.
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Step 4
Make sure that your mission statement is on everything you give the general public. If you have a delicate issue that your organization handles, make sure your mission statement reflects thoughtfully what you do.









